Dear Cherie was created by a mother, for mothers — with products designed from real experiences of healing, nurturing, and care.

Every detail is made with thoughtfulness, combining safe materials, and a touch of kindness to support you through each tender stage of parenthood.

Selected Dear Cherie products that are classified as medical devices are registered with Singapore's Health Sciences Authority (HSA) and fully comply with its guidelines.

All our medical-grade items are produced in an FDA-registered, ISO 13485-certified facility to ensure safety, quality, and peace of mind for every parent.

HSA license number: MDIL250916C03

Dear Cherie is proudly based in Singapore, and part of the Hatchery Cribs group of brands.

All orders $50 and above qualify for free delivery in Singapore.

Dear Cherie ships to any street address in Singapore, excluding restricted areas. We ship our orders through a 3rd party delivery company. For orders under $50, delivery will be charged at $4 per order.

If you would like to add items to your current unshipped order, please kindly contact us.

In-stock items will be delivered via courier within 3-5 working days from placing an order.

If you require your in-stock product urgently, self collection is available from 1092 Lower Delta Road #02-01/02 Singapore 169203. Kindly contact us with your order number before picking your order up so we can advise on our opening hours.

If you would like to arrange a Grab or Lalamove pick-up, kindly contact us with your order number before arranging a pick-up.

We’re not shipping outside of Singapore just yet — but we’re working on making it happen soon!

Please reach out to us at hello@dearcherie.com and provide your order number. Our customer support team will get back to you within 1-3 working days.

Once an order has been placed, we’re unable to make any changes or cancellations.

We encourage you to review your items carefully before checking out — thank you for understanding as we prepare your order with care.

All purchases are final, and we do not accept returns or exchanges.

For hygiene and safety reasons, our products cannot be resold once opened — we appreciate your kind understanding.